Our most common FAQs

Yes. We create customised packages based on your concerns, budget and lifestyle. We recommend starting with an Advanced Skin Consultation so we can talk through your skin history and use skin imaging to see what's happening beneath the surface, then build your plan from there.

Of course. We treat all skin, regardless of gender. Start with an Advanced Skin Consultation, or book the Meet Your Skin Facial if you'd like a consultation and a treatment on the day.

With so many treatments available, it's easy to feel unsure. If you're new to us, book an Advanced Skin Consultation, or the Meet Your Skin Facial if you'd also like a treatment on the day. We'll assess your skin and recommend what suits you. Our therapists train regularly, so you're in safe hands.

It depends on the peel, and we'll always choose one to suit your skin. With our Ultraceuticals peels and BioRePeel, you shouldn't expect dramatic shedding. You may notice some mild dryness or flaking in places for up to a week, and your skin may be slightly pink or sensitive for the first few days. Avoid sun exposure and wear SPF 50 daily afterwards.

Not necessarily. We'll talk about what you love using, what you're less sure about, and whether it's working for you. We'll only recommend a product if we believe it will genuinely benefit your skin and complement your treatments.

Skincare tends to work best as a system, with each product supporting the others. If you're mixing brands, we suggest sticking to no more than two ranges.

Our Advanced Skin Consultation is a deep dive into your skin. We talk about your concerns, past treatments and products, lifestyle, health and family history, and take skin images to see what's happening beneath the surface. This helps us understand your skin and plan the right approach. For pigmentation, a consultation is essential, as the type and depth of pigment determines which treatments are suitable.